Privacy Policy
1. Information We Collect
We collect information you provide directly, including account details, profile information, trip plans, uploaded content, and messages you send us.
We also collect technical information such as device type, app/browser version, IP address, approximate location, and usage events needed to operate and improve WilderBound.
2. How We Use Information
- Provide and maintain route planning, safety, and community features
- Personalize your experience and show relevant content
- Send service updates, safety notifications, and support messages
- Detect abuse, fraud, and security issues
- Analyze product usage to improve performance and reliability
3. Sharing of Information
We share information with service providers that help us run WilderBound (for example hosting, analytics, messaging, and support tools), and only as needed for those services.
We may also disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition, or asset sale.
4. Location and Safety Data
Some features require location data, including route guidance, road condition alerts, and emergency contact notifications. You can control location permissions in your device and browser settings, but disabling them may limit core safety features.
5. Data Retention
We keep information as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and feature.
6. Your Choices
- Access, update, or delete your profile information
- Manage notification preferences
- Control cookie preferences where available
- Request account deletion by contacting support
7. Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.
8. Children
WilderBound is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date and post the revised version on this page.
10. Contact
Questions about this Privacy Policy can be sent to privacy@wilderbound.com.